Liquid Lipstick Separating?
6
- Free & easy returns on all orders.
- Ship To: | EN
-
Contact Us
Our customer service team in the US is ready to assist you.
Monday - Friday
7 AM – 4 PM PTSaturday
7 AM – 4 PM PT
- Login
- Join
- Your Bag 0
Sep 15, 2016
Alexis C.
I got my BeautyCon box today and was really excited to see an Ofra liquid lipstick inside since I've never used once before but when I swatched it on my hand it seemed like it had separated.
The color swatched but then there was like oil or some kind of clear stuff that swatched alongside it and I was really turned off by it.
Did I get a bad product? Is there any way to fix it?
This has never happened with my liquid lipsticks before and I'm really bummed because the color is beautiful.
Sep 15, 2016
Tia B.
The product was not mixed correctly. Maybe if you shake it, it will be normal again.
Sep 15, 2016
Alexis C.
Thanks, Tia. I shook it and mixed it with the applicator and now it's fine (:
Sep 16, 2016
Dana E.
I don't have the answer to your question but what's a beauty con box?! It sounds fun😮
Sep 16, 2016
Alexis C.
It's a seasonal box from BeautyCon. I started getting it this past spring because Bunny/Grav3yardgirl curated it (:
Sep 16, 2016
Dana E.
That sounds cool!! Are you going to beauty con NYC this year? I've never been but it looks cool!!
Sep 16, 2016
Alexis C.
Unfortunately I can't go this year but maybe next year!
Sep 16, 2016
Jamie D.
Is the weather hot where you are? I know sometimes with products that are shipped in the mail, if it's really hot outside and they're exposed to that temperature during shipping it can cause the formula of liquid lippies to separate. I've heard putting them in the fridge for a few hours can help but I've never actually experienced this for myself. :)
Sep 16, 2016
Alexis C.
Jamie, the weather's actually been lovely the last few days. I just mixed it with the applicator and now it's fine (:
Sep 16, 2016
Nicole A.
When ofra 1st came out with liquid lips I received one and it was very heavy drying and left a ring inside my inner lips and was also very watery I believe that I just got a bad one because lots of people rave about them. It kind of reminds me of OCC lip tars I've never liked the wear of seperated like texture of them (:
Sep 16, 2016
Danica P.
Nicole I agree with the occ lip tar I don't understand how to wear it I hate the consistency! Alexis have you wore the ofra one how does it feel?
Sep 16, 2016
Alexis C.
Thanks, Nicole (:
Danica, I haven't worn it yet, sorry!
Sep 16, 2016
Tia B.
You're welcome Alexis.
Sep 17, 2016
Jamie D.
I'm glad you got it fixed!