If you are less than completely satisfied with your purchase, you may return your order within 60 days (from the delivery date) for a full refund. Products must be returned in new or gently used condition. Products marked final sale are not eligible for return. See our full return policy.

You have 60 days from the delivery date of your order to initiate a return.

Go to your Order History and find the order you want to return. Click the “Return Items” button to create a prepaid mailing label. You can also contact us for help with a return.

We accept returns of items in new or gently used condition.

Return shipping is free in the United States if you use our prepaid shipping label and carrier (USPS or FedEx). You are welcome to ship a return with your carrier of choice at your expense. We recommend keeping a receipt of your return if you choose to ship it yourself. Returns requests for orders shipped to APO/FPO addresses are not eligible for the prepaid return label.

Refunds are made to the original form of payment (e.g., credit card, PayPal or store credit). If your purchase was paid with both store credit and another payment method, the store credit portion of your refund will always be issued first. Once the maximum originally spent with store credit is reached, the remainder of the refund will be credited back to your original payment method.

For example:

Your order total was $100.

Payment was made with $20 store credit and $80 via credit card.

The total refund amount to be applied is $50.

The refund will be applied as $20 back to store credit and $30 to credit card.

Refunds for Flexible Payments orders will credit toward any outstanding payment due to us. Once all outstanding payments have been credited, any remainder will be credited back to your original payment method. Please note that Instant Credit is not available for Flexible Payment orders.