JULEP'S DELUXE AUGUST 2013 BOX - VERY DISAPPOINTED
- Added Sep 1, 2013
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It pains me to have to write this because Julep has been so kind to me. But in past 3 months there customer service has gone down hill. I have always raved about there excellent service but I can no longer say that any more.
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It pains me to have to write this because Julep has been so kind to me. But in past 3 months there customer service has gone down hill. I have always raved about there excellent service but I can no longer say that any more.
I saw that this month they were offering a Deluxe Box for $34.95 so I ordered because I figured I would be getting some great items. I was so looking forward in receiving this box because when I had looked up the shipping details it was insured plus sent 2 day. I thought I hit the big one. Then imagine my surprise when I received this box and a polish was missing and I received 6 polishes plus the trio lipsticks. In prior months whe I have ordered this boxes they were full of different items. Hand lotion, files, cuticle oil and much more. I have heard from others the same thing on there box plus the poor customer service.
So I have decided to watch and and listen to see if things change. If any would like to comment on this please leave it below.
Thank you for listening and watching this video. Karen
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