Ombré hair fail. What would you do?

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Aug 11, 2014

Maggie F.

Hey everyone! So I got my hair done yesterday and asked for ombré like Rachel Bilson's pic. Well my pic is the final result. I don't see ombré and I paid $185 plus tip!! I love my hair stylist and she generally does a good job and I know it's hard to highlight dark hair, but this just isn't what I was expecting. I don't see any highlights at all. I don't want to make a fuss and yes, I'm sure it will fade, but I'm so disappointed. I don't know if I should ask her to redo it? What does everyone think? I'll post a before pic too. It's much lighter, but I wanted to go ombré for less maintenance...

Aug 11, 2014

Maggie F.

Before pic...

Aug 11, 2014

Netty A.

It seems like youve been.going to.your stylist for a while. if you were unhappy with the results, you should have informed her while at the salon. I'm sure should would ha e understood and tweaked the look to your liking. but you paid AND tipped. since youre a regular she may still work with you without charging you to acheive a.look your satisfied with, but it starts with talking to the stylist. honestly, you look good either way...kind of.hard to make you look bad. I do prefef the darker color on you tho. at tge end of the day, you have to get what you want and like because youre the one looking in.the mirror everyday.

Aug 11, 2014

Gypsy S.

I'm sorry Maggie but I can't see it either. I had to have my stylist redo a dye job on me once. I respectively talked to her and explained why I was not happy with the final result. She was very understanding and had no problem redoing it. She would much rather do it all over and have a happy customer rather than a disappointed/angry one. My hair came out exactly what I wanted and she and I went and hit up the pubs lol.

Aug 11, 2014

Jennifer C.

I am a stylist, and I would suggest calling her ASAP, and telling her you wanted it a little, lighter. Unless you ends are too dark and damaged to lighten it shouldn't be a problem. I would rather make a client happy than , lose a client. Maybe it was miscommunication. Just be polite when calling, you kill more bees with honey..I'm sure she will be happy to fix it.

Aug 11, 2014

Joana P.

I agree with the girls above Maggie! It looks nothing like the pic you wanted. Call her and tell her that your not feeling the color and if she can make the ends a little lighter.

Aug 11, 2014

Katy S.

^^^Totally agree with what everyone has said. With as much as you paid for the service a service guarantee should be in tack. You shouldn't have to pay to get it corrected, especially if you are one of her regulars.

Aug 11, 2014

Maggie F.

Thanks everyone!! Appreciate the advice. I will give her a call this week. Ugh, I hate complaining but it's just not ombré at all :(

Aug 12, 2014

Jennifer C.

Don't wait to call, some salons have a 3 day policy.