Please Help! Lorac Problem.

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Dec 13, 2014

Sav L.

I ordered ONE LORAC pro palette on cyber Monday and I just got it yesterday and then today another shipment came with another lorac pro palette and mascara. Same order number and everything. What should I do?

Dec 13, 2014

Cailyn P.

Contact where you bought it from. If you only ordered one its their fault.

Dec 13, 2014

Gracelyn M.

Keep it and give it as a gift.

Dec 13, 2014

Kiimy B.

Keep it lmaoo! that's some good luck

Dec 13, 2014

Cassidy R.

Keep it lol Gracelyns right, it'd make a great gift!

Dec 13, 2014

Sav L.

I bought the first one for my friend so sure I'll keep the second one to myself! ☺️☺️just making sure it wasn't like an illegal thing haha.

Dec 13, 2014

Sarah N.

Guys! Some of you are terrible! I'd call them and inform them of the mistake, they likely won't ask you to send it back and certainly won't make you pay to send it back if they ask for it. Trust me, I don't believe in karma, but if you don't do the right thing and offer to return it, it'll come back at you. And then you'll be wishing you'd called and asked.

Dec 13, 2014

Mary klaire S.

Definitely agree with the other girls above, I would call and say what happend and they will more than likely tell you to keep it and give you something else like a gift card, bc it was their mistake!!

Dec 16, 2014

Sav L.

I tried tweeting at them and they didn't respond.

Dec 17, 2014

Sarah N.

I'd call them rather than tweeting them. Call their Customer Service number.