Oh my, hair emergency...please help!!

Dec 21, 2014

Shanae J.

I honestly don't think it'll come out that color with the stuff she gave you. I think you'll have to go back. Or just end up doing it yourself.

Dec 21, 2014

Jack B.

It's odd she gave you stuff to do instead of scheduling a date to fix it for you. I'd call the salon, explain the situation and say you don't feel comfortable doing it yourself and ask when (not if, it'll make them more likely to say yes) they can schedule you a new appointment to fix it.

Dec 21, 2014

Christin B.

ahhhhhh this sucks! ):

Dec 21, 2014

Jack B.

It's totally unprofessional. I know it can feel uncomfortable to be "demanding" but call, say when you had your hair done, that the stylist failed to do what you wanted and admitted it by giving you the stuff to fix it and that you don't know how to do it and want it professionally fixed. Then remind them when it was dyed and ask when the soonest you can come in and safely redye. If they refuse write a detailed (but not angry) yelp review - businesses hate bad press and often will publicly reply to seem more appealing to potential customers.

Dec 21, 2014

Shanae J.

I agree with Jack. If you were clear on what you wanted, she should've done what you wanted. Black is not red, nor is brown. She did it wrong, and she needs to fix it, it's her job.

Dec 21, 2014

Lisa S.

Okay I agree she needs to fix it but honestly I would go to someone else because if she didn't do a simple hair color right the first time and was unprofessional by not fixing it, then how is she going to be at fixing it? I wouldn't try to do anything yourself and just go somewhere else to get it fixed.

Dec 21, 2014

Lisa S.

Also I don't think you need to wait a certain amount of time before you redye if worried about damaging it, as long as you go to someone who knows what they are doing it should be fine.

Dec 21, 2014

Shanae J.

Next time, show them the picture.

Dec 21, 2014

Christin B.

Lol I did show her the pic!! then street she ruined it, she was like "here's the color you want" lol wtf!! Thanks girls I will do that.

Dec 21, 2014

Shanae J.

That's ridiculous. I'm sure you went through this. This is why I do my own hair. lol.

Dec 21, 2014

Raylene I.

I'd call the salon like all the other girls and say who was your colorist and tell them what happened and ask for a fix from another employee. Because like Lisa said she screwed up once, do you trust her? I wouldn't.

Dec 21, 2014

Christin B.

Haha yeah this was like the first time in a loooong time I went to someone. and this is what happens lol I really don't have money to pay someone else, but I'll definitely do it!!

Dec 21, 2014

Christin B.

NOT street, after****

Dec 21, 2014

Jack B.

Yeah I'd ask for another employee. You could also request a refund and go somewhere else. I work for a salon and when someone is unhappy with their hair we refund them and fix it on the house.

Dec 21, 2014

Emily B.

You shouldn't have to pay to have it fixed. I went to get my roots touched up abs the lady bleached them and toned my head. How was I too know she toned it until the conditioner smelled funny...

Dec 21, 2014

Christin B.

I'm super broke, I didn't pay that woman cause she felt bad lol..She should have. But I may just do it on my own! I'm just worried I'll fry it or something ):

Dec 21, 2014

Emily B.

Awe read about it online go to sallys for help I don't know  :(

Dec 22, 2014

Christin B.

Totally ^^^ everyone's advice is very appreciated thank you all!!

Dec 22, 2014

Lisa S.

I don't think you'll damage your hair as long as you aren't going to try and bleach it at home. I color my hair at home and have great results with John Frieda's Foam Color. I would try the similar shade you wanted and it may not be that exact red because of how dark it is now, but you could lighten it up and then wait a few weeks try again (or go to someone then) and it hopefully should be that desired color or very close to it.