MUA question!! Department store?

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May 12, 2014

Jocelyn S.

I've heard they put the "best" MUA at the department store counters, rather than at the actual store...like MAC for example. Is this true? Just wondering of I should go to the MAC store or a department store to get color matched.  Thoughts?

May 12, 2014

Z M.

I definitely have had better experiences at departments stores than the actual store. When I first got the lancome 24 hr foundation the lady at the counter matched me by only looking at my wrist she didn't even try the foundation on my skin and it was the perfect match. Lol just one of the good experiences I've had

May 12, 2014

Jocelyn S.

Good to know!

May 12, 2014

Tiffany B.

I work at a Mac partnered store and I would never let someone walk away buying a product without first putting it on their face. I also always recommend that they see how it wears if they are unsure and give them a sample. Partnered stores tend to hire based on sales and most artists have some sort of makeup background, however there are employees with little to no training.

May 13, 2014

Caitlin M.

From my understanding most department store jobs require no actual makeup application experience...I don't know about MAC but I have heard lots of horror stories about how bad most of the employees' makeup looks and how they are awful at color matching. Sephora also doesn't require experience but they offer training so you may have better luck there. But it's different everywhere honestly. I have heard bad things from just about every store/counter across the board sadly. Another thing I think plays a huge part in good color marching is good lighting, which sadly it seems like no store really has. The best lighting to use is natural lighting so I wouldn't buy anything until you wear the product outside or can get to a window with some good light coming through.

May 13, 2014

Z M.

I was grabbing a sample only and I personally actually don't like it when they put the foundation on my skin I like to get a sample and try it out on my own throughout the day. My point was she knew exactly what color I was by just looking at my wrist and veins or whatever it was

May 13, 2014

Tiffany B.

I guess I shouldn't say never. If a client just wants to take the sample then let them take it. However if they are looking to buy that day I prefer to try it on them first.

May 13, 2014

Sevetria M.

Most department stores don't require you to be a MUA. Whatever counter you work for will train you with basic knowledge and skills. When you interview they will ask you how much do you know and how comfortable you are with applying and making recommendations to customers.

May 13, 2014

Jocelyn S.

I use to have a lot of faith in people working at makeup counters but now I've been more and more wary!!

May 13, 2014

Caitlin M.

I honestly have never been matched, I just pick my shade on my own. I am probably lucky that I'm fair and have pretty obvious yellow undertones so that usually makes it pretty easy lol. But I'd honestly just ask for a range of 3 shades. Pick the three you think will work and then get samples and compare them in your own lighting and with your own routine.

May 13, 2014

Sevetria M.

Part of the problem is department store lighting. I would swatch my clients and have them step outside and look at the color. I solved that problem by bringing my sewing lamp from home (mimics natural lighting)