Mac Return Policy

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Jan 27, 2014

Delaney K.

I went to a mac counter yesterday and picked up a bunch of stuff. today I tried the lipsticks on in natural light and one of them I don't like. I still have the box for it but I can't find my receipt. I also paid on a card (I don't know if they could look it up) I was wondering if I could return without a receipt or at least exchange it.

I think they allow you to exchange it without a receipt. Why don't you google it?

Jan 27, 2014

Delaney K.

I looked on the website but I could only find stuff on the return of online purchases.

Jan 27, 2014

Alyx T.

It depends on the worker, I've returned things without receipts just fine at Mac, but gone back the next time and they've said no. I don't think they are supposed to, but if you get the manager or a nice sales person, I think they'll let you. Why don't you call your local Mac and ask?

Jan 27, 2014

Delaney K.

Okay thanks guys. I don't think it will be a problem because I have the original packaging and I'm totally fine with an exchange if not.

Jan 28, 2014

Samantha S.

As long as you have the box you can they just need something to scan