What's up with my Mascara? (globs of goo please help!)
11
- Flexible Payments: Shop now. Pay later.
- Ship To: | EN
-
Contact Us
Our customer service team in the US is ready to assist you.
1-877-992-5474 Available Now
Monday - Friday
7 AM – 4 PM PTSaturday
7 AM – 4 PM PT
- Login
- Join
- Your Bag 0
Jun 16, 2013
Sally H.
Jun 16, 2013
Sally H.
Jun 16, 2013
Naomi X.
Hmm what make is it?!xo.
Jun 16, 2013
Megan N.
Did you leave it in the sun? That's the only thing I could think that would make it like that. I'm not sure what to put on it because you have to be careful because if it fixes it will go near your eyes and you don't want any infections. Sorry :)
Jun 16, 2013
Anna S.
Are you sure you close it tight once your done using it?
Jun 16, 2013
Anna S.
Or you might have just gotten a bad batch try buying it again if its drugstore and if it still does that then that mascara is bad.
Jun 16, 2013
Amber W.
It is perfectly fine to go ahead and add about two drops of a good makeup remover don't add water because it will make it worse the oil in the makeup remover will cause the goopy mess to thin out but still keep the lengthening,voluminous formula that the mascara has... Hope that helps:)
Jun 16, 2013
Sally H.
Naomi it is Avon super extend infinitize mascara
No I didn't leave it in the sun Megan but I'm confused on what you mean "if it fixes it will go near your eyes"
Anna yes I'd been super sure of closing it tight because I liked it a lot.
I might have gotten a bad batch, but I think I will try the makeup remover because what have I got to lose? Thanks Amber
Jun 16, 2013
Erica G.
Have you checked to see if when you pull the wand out if the rubber seal that takes off extra mascara is coming off with it? I have this mascara and it seems to do that a lot to me.
Jun 16, 2013
Sally H.
!! Thanks Erica!! That's what is was!! Thanks so much. Lol I tried the makeup remover and it still wasnt working and then I read this an noticed the seal was on the brush! Thanks again.
Jun 16, 2013
Erica G.
No problem :)
Jun 16, 2013
Erica G.
Oh forgot to add this if you close it up and when you twist it open if you kinda pull the wand to the side as you twist the rubber part should stay in
Jun 16, 2013
Brandalynn F.
I have experienced this and come to realize that the piece that, I don't know, wipes the extra off as you pull the wand out had just disappeared. the only thing I could do to fix it was buy a cheaper mascara with the same size and replaced the piece.
Jun 17, 2013
Peyton S.
Its probably just old try a new brand
Jun 17, 2013
Jackie K.
Replace it
Jun 17, 2013
Sally H.
No it's not old and I'm not going to replace it by thanks anyway!! Thanks for the tips Erica and Brandalynn and everybody else! :)