Sephora is denying access to me.

Jun 15, 2016

Soha S.

I didn't know what category to put this question in. Sorry.

So right now I went on to Sephora's website and it denied access to me.
Idk what's wrong?
Is it happening to anyone else?
How can I access the website again?
I reeally need to get on the website.

Jun 15, 2016

Jessica P.

Have you tried using the app?

Jun 15, 2016

Shaye M.

Could be your internet connection?

Jun 15, 2016

Lainee I.

Completely close out of the browser, then start it back up, then try again. If that doesn't work real load it once or twice. If that still doesn't work you could try another computer (if you have access to one). And if all else fails, there website could be down, oh you could also try on your phone and/ or other devices. Hope it helped😊

Jun 15, 2016

Lainee I.

I agree with @Shaye M.

Jun 15, 2016

Soha S.

No it's not my internet. It's working completely fine.
And I don't know. This is the first time this has happened so I'm sort of freaking out.
Okay I'll try the app.
Lainee I tried doing what you said. But its still did not work.
Well I'll try the app or try opening it again later.

Jun 15, 2016

Sabrina K.

Hi Soha, maybe you should try and contact sephoras customer service, they will be able to help you much better.

Jun 15, 2016

Dana E.

It's not Sephora denying you... It's either your internet isn't able to connect to their site specifically or their website is down.

Jun 15, 2016

Vickie P.

I doubt it's Sephora. Could be your computers firewall. Just a thought

Jun 15, 2016

Summer A.

Try opening it in a different internet browser and see if that helps

Jun 15, 2016

Ashley D.

This happens at school when I try to go to a blocked site. Either there is a problem with the connection or Sephora is blocked on your server.