Hi Laura, thank you for letting us know of the condition the product was received. We are so sorry to hear that; it is definitely not the experience we wanted you to have with your order! From checking our inventory of the product, it appears that product was damaged due to extreme heat during the shipment transit. An email has been sent to you with options on how we may resolve this matter for you.
Aug 17, 2022
Art V.
Hi Laura, thank you for letting us know of the condition the product was received. We are so sorry to hear that; it is definitely not the experience we wanted you to have with your order! From checking our inventory of the product, it appears that product was damaged due to extreme heat during the shipment transit. An email has been sent to you with options on how we may resolve this matter for you.