The Essential Mascara

This was a 1 star disaster. When I first tried it I thought it was old because the product seemed to be a dried up mess. Instead of coating my lashes I just got a clumpy blob. I tried thinning it out, as I have done with others that got too dry, but that made it even worse. Now the flat-ish bristled brush was totally covered in product and completely unusable. I really hate giving anything a bad review, and I wanted very much to like it, but it just didn't happen. To make it worse, I rarely go out because of a chronic pain disorder. That means that I kept trying to make this work past the time to return it. My responsibility there, but still frustrating. In every other purchase I've been very happy, and the customer service is top notch. I'll definitely keep buying here, just not this mascara.

Okay, so I got a sample of this with a recent Charlotte Tilbury order I made. I love the brush and the formula, as it does add volume, curl and length, BUT, the formula is very dry!! I actually got two samples as I had two separate orders, and compared both (I thought maybe one was dried out) but they're both the same. It is hard to work with because of the dryness, but the end effect is nice if you're willing to work for it! Also, there are fibers in the formula, which I don't mind, but they usually settle in odd places on my lashes haha.