Editorial: Counter Confidential
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Counter Confidential: The Truth About Returns
Returns can be a simple process if you keep these tricks of the trade in mind.
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Counter Confidential
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Counter Confidential: Beauty School Dropout
Still deciding if makeup school is the right path for you? We’ll help you think it over.
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Counter Confidential
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Counter Confidential: Brow Mishaps (and How to Stop Them!)
Did you go to town on your brows? Try these quick save solutions.
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Counter Confidential: My BFF, The Powder Puff
A makeup artist tip: there's a new trick for that old puff.
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Counter Confidential: Staying Sane At the Holiday Makeup Counter
Working during the holiday insanity? Here are some tips on how to stay sane.
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Counter Confidential: Lash Application is More Dangerous Than You Think
These pretty little things might seem harmless, but applying false lashes at the beauty counter can be more dangerous than it looks.
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Counter Confidential: Mascara MacGyver
Colored mascara has taken over the beauty counters, but when a bright hue isn’t available, improvisation is key! Read more to find out about the phenomenon that’s caused this Agent to come up with some crafty solutions!
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Counter Confidential: The Bachelorette Party
A great night out with your girlfriends can happen anywhere, including the makeup counter! Check out these great ideas from our Undercover Beauty Agent for an unconventional bachelorette party you’re bound to remember forever.
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Counter Confidential: The Green Queen
Don’t we all want a beautiful glow that’s faster (and safer!) than roasting in the sun for hours? Spray tans and bronzers are a great option, but our Undercover agent tells us why less is definitely more with a fake bake.
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Counter Confidential: Extra Crispy
Adding soft curls with hair appliances at your beauty counter can instantly transform your look, but think twice before using these professional grade tools on your hair. Our insider agent tells us about a devastating conclusion at her counter.
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Counter Confidential: For the Love of Lips
Customers do some crazy things especially if they’re afraid of germs. Keep reading to discover the woman bought 13 different lipsticks because she was afraid to use the testers.
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Counter Confidential: Unintentional Shoplifting
Customers who decide to make their own testers using live merchandise are actually committing a security violation. Unintentional "shoplifting" has serious consequences.
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Counter Confidential: Buyer's Remorse
Impulse buys aren't that out of the ordinary, but having a customer return a half empty bottle seems a little suspicious. Our Undercover Beauty Agent tells us about a customer with a serious case of buyer’s remorse.
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Counter Confidential: Sick Days
The sneezing, coughing, and hacking season is back, and there’s nothing worse than being sick. Our Undercover Agent gives some advice about visiting the beauty counter if you’re a little under the weather.
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Counter Confidential: Global Beauty
Ever feel insecure about your features? In some cultures, they may be considered beautiful. Our Undercover Beauty Agent dishes about her international clients.
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Counter Confidential: Halloween at the Makeup Counter
Halloween is right around the corner, but what happens at the beauty counter when clients want crazy looks? They come to me, of course!
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Counter Confidential: Blow By Blow
Like makeup products, your blow-dryer is multifunctional. Our Undercover Beauty Agent tells us all about a customer who borrowed a blow-dryer for something a bit different.
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Counter Confidential: Body Language
Beautylish's Undercover Beauty Agent gives us some tips on how to read body language to best help clients.
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Counter Confidential: The Danger of Glitter
It may look sparkly and innocent, but don’t be fooled. Glitter can be dangerous, and our Undercover Beauty Agent tells us why!
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Counter Confidential: Transformation at the Beauty Counter
Some people make the most interesting requests at the makeup counter. Beautylish's Undercover Beauty Agent shares her story of giving a customer a full transformation. Keep reading to find out more about her most creative makeover ever!
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